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March 18, 2005

Emotional Intelligence of Nations
Posted by Lorelei Kelly

Remember Emotional Intelligence? Ten years ago, Dan Goleman's bestseller shifted our thinking about effective leadership. His book declared that a high IQ is only part of the picture, and that understanding and relating well with others is often more important than run of the mill smarts because self-awareness and the ability to build lasting meaningful relationships are fundamental keys to success.

Apparently nobody in the Bush Administration read the book.  By nominating  John Bolton for Ambassador to the UN and Paul Wolfowitz to head the World Bank, the administration has signaled round two of "talk to the hand" policy making.

Both men are indeed smart and understand the need for international cooperation. Bolton was behind the innovative Proliferation Security Initiative and Wolfowitz was by all accounts a knowledgeable and effective Ambassador to Indonesia.  But these attributes do not make up for the diplomatic failure--on the whole--of this administration. This is made evident by their tendency to view the world as one of Darwinian self-help. As a British friend put it to me  "America seems to see itself AS the scheme of things rather than IN the scheme of things."   A sure sign of low emotional intelligence.

International attitudes bear this out.  A 2003 Global Scan poll of 19 countries found that when asked if the US had a positive influence on the world, only 37% of respondents agreed. Distressingly, 55% disagreed.  Pre-emptive war, championed by Wolfowitz in Iraq and the regular dissing of the UN by Bolton have taken their toll on our prestige. Sure, only a small number of individuals beyond our borders have both the hatred and the sophistication to harm us, but it really doesn't help matters when nearly the entire population of Germany is repelled by our leadership.

The actual impact or "blowback" of these negative attitudes on the United States is difficult to measure.  But security in the age of globalization demands that we begin to appreciate the importance of such intangibles to our own well-being.  The United States, in its short history, has set the gold standard for problem-solving, cooperation and  mutually beneficial relationships.  It has taken only four years for that legacy to become frayed and fragile. We're slowly losing one of our most powerful tools of national interest: being exemplary.

It is unlikely that the rest of the world will forgive and forget easily. Collective amnesia aside, Bolton and Wolfowitz threaten to make our situation worse.

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